Applicable to Apple 15RO violent bear holder, mobile phone case iPhone12 13 all-inclusive soft case, angel eye case.

 




















What kind of courier do you usually send? How long can you usually ship?

Because we have many wholesale varieties, it is relatively cumbersome and the distribution speed is relatively slow. Generally, orders paid before 3 o'clock on the same day will be shipped on the same day. If there is a particularly urgent order, please communicate with the customer service first and ask for early delivery. In addition, in order to reduce the error rate of orders, we generally enter the courier number into the transaction information when making the order. If you do not check the tracking record on that day, it will not be shipped until the next day. We enter the courier number when making the order. Please understand the inconvenience caused to you.

We send Zhongtong Express by default (other couriers can be sent by individual special requirements). You can choose SF Express for urgent goods, but the general postage is paid on delivery. The freight is free shipping over 300. Our company has a lot of goods. Generally, there are goods on the shelves. By default, if there is a small amount of out-of-stock, it will be sent directly without contact. We will make a note. If there is a out-of-stock situation, please contact the customer service when receiving the goods for a refund or transfer to Alipay. If you need to contact out-of-stock, please write out-of-stock must be contacted in the order remarks, so that the warehouse will contact the specific situation when distributing goods.

Customer service hours are from 9:00 am to 23:00 pm.

I have two orders and need you to change the postage, but what if we are not there?

If we are not at the computer, you can pay directly, because the weight of the product will not be particularly accurate. We will transfer the overpaid postage directly from Alipay to you, but you need to leave a message to tell us, otherwise we don't know that you overpaid the postage.

What should I do if there is a quality problem?

If you buy any goods from our company, if there is a quality problem or underdelivery, please contact us in time, and we will solve the problem for you as soon as possible.

1. Within 7 days of receipt (subject to the date of receipt of the waybill), if you find products with functional failure or quality problems, please contact us in time; overdue will not be accepted, and false reports will not be accepted once verified;

2. The buyer is dissatisfied/disliked/not what I want or not selling well. If the product actually has no quality problems, we will not return or exchange it;

3. When the customer receives the goods, whether the outer packing box is damaged or not, it needs to be unpacked for inspection. If the product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate with the official seal, and provide this certificate to us. We will assist the customer in making a claim. If the goods are damaged or lost due to logistics, we will not be responsible.

4. All customers please protect the integrity of the product packaging, complete accessories or related materials. If the product itself has quality problems, we will exchange it within the specified time;

5.About the price:All products in our store will be based on raw materials and other factors,Adjust the price from time to time,There is no way to make up the price difference for the orders placed before the price adjustment.

6. If the returned product packaging is incomplete, the accessories or related materials are incomplete; it is repaired or modified without authorization; it is not used or stored in the normal way; it is beyond the warranty period of the product; the returned product is labeled and falsified, we will not bear the return or exchange.